The following provides course information, as well as pricing, author, and educational credit information for the course you selected.
||Employee engagement is a huge issue. Recent studies report that about 70% of employees are disengaged or even actively disengaged. And that's a problem - a big one.
Disengagement correlates with absenteeism, lower productivity, higher turnover, employee theft, safety issues, reduced quality, and (no surprise) lower profitability. Some estimates put the total cost of disengagement to American business at $500 billion a year. Yet, for all the talk about engagement and all the costs of disengagement, the overall engagement numbers have remained almost unchanged for well over a decade.
Does engagement matter? Absolutely. So, what do we need to do about it?
Who Should Attend
- Costs of disengagement
- Business math: CX
- Common myths and misunderstandings about what engagement is and isn't
- Two questions you need to be asking about employee retention
- The link between culture and engagement
- Practical strategies for building engagement
Managers, Supervisors, Human Resources professionals.
Broc Edwards helps leaders, teams, and organizations get better at the soft human stuff that drives hard business results: leadership, culture, strategy, innovation, communication, selection, and learning and development. As a consultant, coach, and training facilitator he has worked with individuals, teams, and leaders in manufacturing, mining, banking, retail, not-for-profit, and government organizations in North America, Europe, and Australia.
Prior to forming the two consultancies HRD Solutions and The Human Factor, Broc was SVP, Director of Learning & Leadership for a community bank. Additionally, he is a semi-active blogger and speaker on business, HR, and learning and development topics and has published the book What Thinks You? A Fool’s Eye View of Human Resources.
When not working, traveling, or trying to keep up with his wife and kids, he can be found mountain biking and running the desert trails near his home in Northern Nevada.
|Licenses / Designations / Educational Credits:
All US States: 1.25
All Canadian Provinces: 1.25
|About The Provider:
||Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.
For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.
We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.
Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.
Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
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